AGL Communication Cookie Policy

WEBSITE PRIVACY & COOKIE POLICY

PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND OUR VIEWS AND PRACTICES REGARDING YOUR PERSONAL DATA AND HOW WE TREAT IT.

This privacy notice provides information on how AGL Communications (“AGL”, “we”, “us”, “our”) collects and processes your personal data when you visit our website or send us an enquiry.

AGL values maintaining the privacy of personal information collected on our website and we are committed to ensuring that your privacy is protected. This policy sets out the information gathering and dissemination practices of AGL in connection with our website.

In this policy we explain how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and the procedures that we have in place to safeguard your privacy. Use of our website constitutes acknowledgement and where applicable, consent to AGL’s collection and use of your personal data as outlined in this policy.

Data Protection Principles

AGL will comply with data protection law and principles, which means that users data will be:

Used lawfully, fairly and in a transparent way.
Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
Relevant to the purposes we have told you about and limited only to those purposes.
Accurate and kept up to date.
Kept only as long as necessary for the purposes we have told you about.
Kept securely.

Important information and who we are

We are the controller and responsible for your personal data.

If you have any questions about this privacy notice or our data protection practices, please contact the Andrew Josephs.

CONTACT DETAILS

Our full details are: ADJ@aglcomms.com

Full name of legal entity: AGL Communication Limited

Name or title of point of contact: Andrew Josephs

Email address: adj@aglcomms.com

Postal address: 10 Coldbath Square, London, EC1R 5HL

The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you as follows:

Identity Data.
Contact Data.
Financial Data.
Transaction Data.
Technical Data.
Profile Data.
Usage Data.
Marketing and Communications Data.

We may collect and/or track (a) the home server domain names, e-mail addresses, type of computer, and type of Web browser of users to the website, (b) the e-mail addresses of users that communicate with AGL or the website via e-mail, (c) information knowingly provided by the user in online forms, registration and subscription forms, surveys, etc. (including name, address, e-mail and other personal profile data), and (d) aggregate and user-specific information on which pages users access.

In accordance with the Privacy and Electronic Communications Regulations (PECR) AGL may also send users relevant advertisements or marketing information if they have ever purchased or enquired about AGL’s products or services or at the time of their purchase or enquiry, the user agreed to receive advertising or marketing information from AGL, and they have not opted out from receiving that information.

AGL may place Internet “cookies” on users’ hard drives. Internet cookies can save data about individual users, such as the user’s name, password, username, screen preferences, the pages of a website viewed by the user, and the advertisements viewed or clicked by the user. When the user revisits the website, AGL may recognize the visitor by the Internet cookie and customize the user’s experience accordingly. Users may decline Internet cookies, if any, by using the appropriate feature of their Web client software, if available. However, declining to use cookies may impede the ability of the website to function properly.

When a user performs a search within the website, AGL may record information identifying the user or linking the user to the search performed. AGL may also record limited information associated with every search request made by the user and use that information to, among other things, solve technical problems with the service and to calculate overall usage statistics. If you are concerned about having cookies on your computer, you can set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer. However, if you choose to block or delete cookies, certain features of the website may not operate correctly. For more information see www.allaboutcookies.org. This website uses Google Analytics to help collect and analyse certain information about you (such as age, gender and interests).

How we use your personal data

We will only use your personal data for the purpose for which we collected it which include the following:

To register you as a new customer.
To process and deliver your order.
To manage your relationship with us.
To enable you to participate in a prize draw, competition or complete a survey.
To improve our website, products/services, marketing or customer relationships.
To recommend products or services which may be of interest to you.

How we share your personal data

AGL may use the personal data it collects for internal purposes, namely, for solving technical problems, calculating overall usage statistics, for internal marketing and promotional purposes, product development, and content improvement. AGL will not disclose to third parties any individually identifying information, such as names, postal and e-mail addresses, telephone numbers, and other personal information which users voluntarily provide to AGL, except to the extent necessary to comply with applicable laws or legal processes (e.g., subpoenas, regulatory requests or investigations), or to protect the rights or property of AGL.

AGL will cooperate with law enforcement authorities around the world.

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner’s Office, the UK regulator for data protection issues (www.ico.org.uk).

SECURITY MEASURES

AGL may implement security features to prevent the unauthorized release of or access to personal information. Please note, however, that AGL cannot guarantee the confidentiality of any communication or material transmitted to/from AGL via its site or e-mail. Accordingly, AGL is not responsible for the security of information transmitted via the Internet. For more private communication, users can contact AGL by telephone at the main office and direct line telephone numbers provided on this site.

Automated Decision-Making

Users will not be subject to decisions that will have a material impact on them, based solely on automated decision-making.

Data Retention

AGL will retain and securely destroy users personal information in accordance with legal requirements.

Access to and ability to correct Personal data

AGL will, following request via postal mail, e-mail, or telephone, will provide to users a summary of any personally identifiable information retained by AGL regarding the user. Users may modify, correct or update personally identifiable information that AGL has collected from the site or may request that their personal record is removed from AGL’s database by contacting AGL via e-mail, or the telephone number indicated in the section above.

COOKIE POLICY

PLEASE READ CAREFULLY BEFORE USING THIS SITE

AGL uses cookies such as Google Analytics and other similar technologies to distinguish the users of our website. This helps AGL provide users with a better experience when using the website and improve the functionality, when required. A cookie is a small file of letters and numbers that AGL store on a user’s browser or the hard drive of their computer or mobile device.

For example, cookies can be used to collect information about each user’s use of the AGL website (including the webpages users view and the files they download), users operating system and browser type, internet service provider, domain name and IP address, the website that the user visited before the AGL website, and the link that users use to leave the website.

If users are concerned about having cookies on their computer, they can set their browser to refuse all cookies or to indicate when a cookie is being set, allowing the user to decide whether to accept it. Users can also delete cookies from their computer. However, the user decides to block or delete cookies, certain features of the AGL website may not operate correctly.

For more information see www.allaboutcookies.org.

Analytics and Customisation Cookies

These cookies collect information that is used to help AGL understand how its website is being used and how it communicates with users.

AGL use Google Analytics for customization and analytics purposes, and to help collect and analyse certain information about its users (such as age, gender and interests).

Advertising Cookies

These cookies make our advertising messages more relevant to users. They perform functions like preventing the same advertisement from reappearing on a frequent basis. We use LinkedIn for placing our advertisements and promotions.

Social Networking Cookies

These cookies are used to allow users to share pages and content that they find interesting on the AGL website through third party social media sites and applications. These cookies may also be used for advertising purposes too. AGL uses LinkedIn and Twitter.

FURTHER INFORMATION

If you have any questions about our use of cookies or other technologies, please email us at ADJ@aglcomms.com include “COOKIES” in the subject line.